Manager, Executive Issues and Coordination

About this role

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.

Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification. To learn more about us, please visit: Technology and Innovation.

The Digital Design and Delivery (DDD) division is the Government of Alberta's (GoA) centre for modern digital delivery, focused on accelerating the design of simpler, faster, and better digital services. It partners with ministries to design better services, build capability and confidence in modern digital practices, and assure service quality and value through standards and controls.

The Assistant Deputy Minister’s Office (ADMO) supports the Assistant Deputy Minister and Chief Operating Officer (COO) through strategic coordination, executive briefing support, and timely information flow. Working across divisional and organizational boundaries, the office coordinates emerging issues and executive requests, tracks commitments, and brings together clear, decision-ready information to advance priorities.

Role Responsibilities

The Digital Design and Delivery division is looking for a Manager, Executive Issues and Coordination to manage divisional issues and executive requests and advance files to decision or closure. Reporting to the Director, Executive Operations (DEO), the Manager is accountable for portfolio quality, timeliness, integrity, and continuity. The DEO sets priorities and expected outcomes; the Manager independently manages day-to-day work within established standards and delegated authority.

The responsibilities of this role include:

• Managing executive issues from intake to decision or closure; assessing urgency, sensitivity, risks, and dependencies; and turning research into decision-ready analysis, options, and recommendations.
• Coordinating cross-functional input, setting responsibilities, requirements and timelines, requesting revisions, and resolving routine workflow issues, escalating significant issues to the DEO with recommendations.
• Preparing and coordinating briefings, correspondence, decision records, and other executive materials; reviewing accuracy, completeness, recommendations, risks, and approved readiness.
• Tracking commitments, deadlines, risks, and dependencies, addressing barriers, coordinating follow-up, and escalating matters requiring DEO direction or decision.
• Building internal and external stakeholder relationships to advance divisional priorities.
• Improving workflows, tracking, and quality controls using AI and automation; supporting adoption of these tools with subject-matter experts while validating outputs, protecting sensitive information, and maintaining human accountability.

To be successful in this role, you will demonstrate:

• Strong judgment and critical thinking when assessing complex and sensitive issues.
• Clear and concise communication with the ability to prepare executive-ready information.
• Strong organization and adaptability in managing competing priorities, risks, and deadlines.
• Effective relationship-building and collaboration across diverse stakeholders.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications

Requirements:

• A university degree in a related field (e.g., Business, Arts, Sciences), supplemented by four (4) years of progressively responsible related experience.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Preference will be given to candidate who have experience with:

• Executive issues coordination, briefing, correspondence, policy/program support, or similar complex environments.
• Managing high-volume and sensitive work, competing priorities, deadlines, and emerging risks.
• Coordinating across organizational boundaries and working effectively with senior leaders and diverse stakeholders.
• Supporting executive-level decision-making through research, analysis, sound judgment, and clear recommendations.

Equivalencies:

• A related master’s degree and a minimum of three (3) years of related experience; or
• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience in lieu of formal education.
• Experience in the Alberta Public Service, an executive office, or another large, politically sensitive and highly accountable organization.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

Final candidates will be required to undergo a security screening.

Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Management Employee Pension Plan (MEPP).
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply online. Please see Job Application Resources for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is also recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Protection of Privacy Act Collection Notice

The personal information collected through this recruitment is for determining your qualifications for employment in the Alberta Public Service and to manage the Alberta Government talent acquisition program.

The personal information will be inputted into an automated system to support the assessment of your suitability for this position.

This collection is authorized by section 4(a) and (c) of the Protection of Privacy Act and sections 15 and 18(2) of the Public Service Act. For questions about the collection of personal information, please contact Talent Acquisition, Public Service Commission at JobBoard@gov.ab.ca.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at Michelle.Elliott@gov.ab.ca.